These commercials creep me out! Isn't a mannequin essentially a life-size doll? And when you think of creepy dolls, who comes to mind? Chucky, anyone? Not that I've ever seen Child's Play, but seeing his face was enough to scar me for life.
Anyway, I finally decided I had had enough of these talking mannequins, so last night I decided to send Old Navy a quick email, which read:
I just wanted to tell you that the Old Navy mannequin commercials are creepy and diminish any desire I have to shop there. Thought you should know.
I got a reply today:
Dear oldnavy.com Customer,
Thank you for sharing your concerns with us regarding our Supermodelquins advertising campaign. We take feedback like yours very seriously and were so sorry to hear that you found this campaign to be objectionable.
Old Navy advertisements are intended to reflect a shopping experience that is fun for the whole family and we apologize if you found our ads to be offensive in any way.
We've shared your comments with the Old Navy marketing team and our advertising agency so they can be taken into consideration when developing future advertising campaigns.
Again, thanks for bringing your concerns to our attention. We hope you will continue to let us know how we are doing.
Sincerely,
Linda
Customer Service Consultant
Haha! It feels good to know that my opinion counts, and that I can save the world by tearing down one bad commercial at a time! I think I'm going to start speaking my mind more often.
By the way, if you are interested in purchasing your very own collectible Chucky, click on the link below his picture.
2 comments:
Way to go! That was quote a lengthly reply compared to your complaint. Next time you should try and make them give you free stuff.
I love that you did this! Way to make your opinion heard.
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